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For Individual Investors

If you're interested in information regarding retirement services (401K, 403(b) plans), please locate the applicable contact information in the top right-hand corner of your account statement or visit Voya Financial at www.voya.com.  

Contact Shareholder Services for help with:

  • Ordering Literature
  • Letters of Intent
  • Rights of Accumulation
  • Dividends Automatically Reinvested at Net Asset Value
  • Telephone Exchanges and Redemptions
  • Systematic Exchange Privilege
  • Systematic Withdrawal Plan
  • Automatic Investment Program
  • Average Cost Calculations (for computing realized capital gains or losses)
  • Automated Response Line for 24 x 7 Account Access

Shareholder Services

Phone: 1-800-992-0180

Hours: Monday to Friday: 9:00 a.m. to 7:00 p.m. ET

Mailing Address: Voya Funds, 7337 E. Doubletree Ranch Road, Scottsdale, Arizona 85258

For Financial Professionals

If you are a financial professional, speak to a Voya representative at 1-800-334-3444.

Visit our Financial Advisors Website

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